The customer journey starts here!09/05/2018
Leaders in the field of the Customer Journey would say that the Future has already started, and Customer Experience ("CX") & channels professionals need to shift to the new financing normal. In this rapidly evolving environment, finding new ways to innovate and deliver seamless Customer Experience across cutting edge digital Channels can be tricky.
How to prepare for the threat of social media companies entering the financial services space, or evaluating the innovation trends impacting customer journeys are among the challenges facing today's players. The CCX Forum: Channels and Customer experience, on 16-18 May in London, will turn your challenges into opportunities: www.ccx-forum.com